Survey Co-ordinator

Warrington

Description

We are seeking a Survey Co-ordinator to join our team to provide daily support to our team of Surveyors and support the operations of the business. This is an exciting position as it supports the growth and expansion of our family business. The ideal candidate will have strong administration experience and be looking to develop their skills further. They need to be highly organised and able to manage multiple tasks. 

DUTIES: 

  • Taking client enquiries by phone and email, and arranging appointments for the surveyors 

  • Following up all enquiries to convert them into jobs 

  • Managing the bookings and diaries for the engineers through the management system 

  • Send out all service review requests and gather feedback 

  • General office administration duties - including maintaining electronic filing systems 

EDUCATION/KNOWLEDGE: 

  • Good standard of education – Degree desirable but not essential 

  • Proficient in the use of IT systems (essential) 

KEY ATTRIBUTES/SKILLS: 

  • Excellent communication skills 

  • Professional telephone manner 

  • Positive, can do attitude 

  • Ability to work to deadlines and prioritise work effectively 

  • Excellent work ethic 

SYSTEMS CAPABILITY: 

  • All aspects of Microsoft Office, especially Word and Excel 

  • GoReport (training will be provided) 

WORKING HOURS: 

This position will be full time, 37.5 hours per week, Mon-Fri 9-5.30pm

I was impressed with the ease of communication, the professional manner of those I contacted and the speed and quality of the survey returned. The team were thorough, timeous and kept me updated throughout. I would not only recommend the company but they would be my first port of call should I require any of the numerous services they provide, in future. Very satisfied and a very happy client, they made the whole process painless and quick
Rebecca Ryan - August 2018
Structural Surveys recently carried out a full survey on an unusual house we’re buying, and provided us with a really detailed and studied piece of work. This was accompanied by photographs and professional narrative on specific areas of concern. The whole service was promptly delivered and competitively priced and helped us make the decision to proceed with the property
Charles Crowley - October 2020
Highly professional and skilled structural engineer. Quick turn around and nothing but helpful from start to finish. High recommend!!
Isobel Hutt - January 2018
I initially spoke with Jane at Structural Surveys with my request; she was very helpful and clarified matters for me. This was quickly followed up with confirmation of my appointment and details to be aware of. On the day, Andrew arrived early, was very friendly and professional throughout and made the process seem very easy and relaxing.....he also has great taste in music! I received the Report promptly the next day as promised, sent it to my bank the same day and my offer from them was dealt with within 48 hours, so they must have been pleased with it! I cannot recommend this company enough, they offered - and delivered - a great service. Thanks!
Martin Donnelly - February 2012
The whole service I received was great from start to finish. My appointment was made really quickly and I got plenty of help and advice regarding the type of survey that I would need. I also received my survey within just a few hours of the appointment itself. It was very detailed and picked up on some issues which allowed me to go into my purchase with all the information I needed. The report was very thorough and easy to read. I would definitely recommend Structural Surveys and will keep you in mind if I need similar surveys in the future.
Sarah Irwin - June 18
Great professional service from this team all delivered in the timeframe which we was given at the outset. The engineer took on all the queries/comments we had and incorporated them into our calculations. Would definitely use these again and recommend to others.
Daniel Bell - July 2021
Excellent quick response. Absolutely brilliant service from booking, paying and then the lovely surveyor himself. So helpful and fully understanding of the issues. Then report just 24 hours later. Superb. Excellent value for money.
Sharon Sedgwick - August 2018
Top job from a top bloke, had Structural Surveys in relation to a mature tree that has caused and is causing damage to my property, I needed an expert opinion on the reason. I had applied for permission to fell the tree from local council. Hopefully with the aid of the considered report and findings I am hopeful for a positive result and I will soon be able to secure and make safe my property once more. Many thanks to Structural Surveys for their professional and personal support in this problem, very prompt and diligent, in the fact the engineer arrived 30 minutes before appointed time and report ready by the next day. Many thank hoping that I can uncross my fingers and the council concur with the excellent report.
Colin Sage - August 2018
Highly recommend this company very prompt & professional service Very friendly staff. Our surveyor Andrew was very helpful & informative With our queries got our report back within 24hours as stated can’t thank them enough
Chris McCallister - March 2021
Excellent service. Surveyor was great - personable, super-courteous, sympathetic and very thorough. Really clear report and fabulously speedy - emailed early morning after the inspection. Administrative staff really great to deal with. Competitive price - well worth it.
Alison Burns - April 2021