Account Co-ordinator

Daresbury, Warrington

Description

We are seeking a new Account Co-ordinator to join our team to co-ordinate work from a brand new client that we have secured. The role will involve a high level of organisation and attention to detail. This is an exciting new position as it supports the growth and expansion of our family business. The ideal candidate will have experience in a similar role and be looking for a new challenge to develop their skills further.

DUTIES:

  • Processing client jobs by phone and email, and arranging appointments for the surveyors and engineers
  • Liaising with the client and keeping them up to date with jobs and appointments
  • Managing the bookings and diaries for the engineers through the company management system
  • Handling any queries related to jobs from client/insured or engineers
  • Sending of completed reports and invoices to the client for processing
  • General office administration duties - including maintaining electronic filing systems

EDUCATION/KNOWLEDGE:

  • Good standard of education – Degree desirable but not essential
  • Proficient in the use of IT systems (essential)
  • Experience in Building Insurance claims (essential)

KEY ATTRIBUTES/SKILLS:

  • Excellent communication skills
  • Professional telephone manner
  • Positive, can do attitude
  • Ability to work to deadlines and prioritise work effectively
  • Excellent work ethic

SYSTEMS CAPABILITY:

  • All aspects of Microsoft Office, especially Outlook, Word and Excel
  • Company management system (training will be provided)
  • Quickbooks (training will be provided)
  • GoReport (training will be provided)

WORKING HOURS:

This position will be full time, 37.5 hours per week, Mon-Fri 9-5.30pm

We found your service prompt from initial contact to receiving the final report. The visit by Andrew was informative, unobtrusive and extremely useful. He was friendly, pleasant and kept us fully informed throughout the survey, providing us with his initial thoughts and the reasons for the them. The report was concise, professional, informative and provided us with precisely the information needed and putting our concerns in perspective. I would happily recommend your services to other people.
Peter O'Dowd - April 2018
Structural Surveys were able to visit my property and provide a report within a week of contact, which I was very grateful for as I had no idea how serious the problem was. The structural engineer was very professional and the cost was quite reasonable. I received an emailed report on the same day, followed by a printed copy in the post, the following day.
Philip Lyne - June 2017
Excellent service from first phone call to final report, the survey was explained in easy to understand language, which helped to put my mind at rest, would definitely recommend to anyone .
Terence Mair - January 2019
I wanted to thanks you for your swift response in surveying the property and sending the report over so quickly. You have saved me from making a big mistake. I will be recommending you to other people.
Sara Wilson - March 2018
Highly positive experience using Structural Surveys. Very professional and efficient in arranging the survey appointment, also helpful in accommodating vendor's requirements, which made life easier. The survey was carried out in the afternoon; a thorough report addressing my concerns was received early the following morning. It provided peace of mind to go ahead with my purchase. I highly recommend their service.
Sam McGregor - July 2019
Great service - on time, accurate and comprehensive.
Tower Surveys Ltd - May 2019
We contacted Structural Surveys after being asked for a structural survey from our mortgage provider. They were extremely helpful on initial contact over the phone and throughout our dealings with them. The report was delivered by email the day after the survey was conducted and this was within a few days of us approaching them. We received our mortgage offer within a week of the survey results being sent to the mortgage provider. Very highly recommended!! Thank you Structural Surveys team!!!
Stuart Boardman - September 2019
Very efficient and professional from start to finish. The report is thorough and understandable and was delivered the day after the survey.
Clare Backwell - July 2019
Needed some one to do a structural survey and was recommended this company. They came out within a week. They sorted out an appointment date and arrived on time and had the survey emailed to us by the next morning after an afternoon survey. Very quick service.
Karen Phillips - November 2020
The structural report was exactly what I was looking with insight into not just the current structure but also to potential improvement I was considering after the purchase. for in a timespan that impressed.
Daniel Simpson - March 2018