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Jane dealt with our initial enquiry, contacting us after we input our details to an online price comparison website. She was very knowledgeable about products that are supplied as well as knowing the surveyors by first name and able to an instant background on them. The survey itself was carried out to a very in-depth and high standard, much higher than previous surveys that we have had for over twice the cost. The survey was presented very nicely in PDF 18 hours after it was completed, this did not incur an extra charge and is standard for the company. Not a recommendation but I forgot to pay my bill before the survey was carried out, complete oversight on my behalf as everything is explained perfectly. The reminder that I got was one of the most polite and possibly the most polite that I have ever received and follow up once payment was complete was again first class. I would not hesitate to hire this company again, swift, professional and polite, what more could you want? Having to have a building survey was a very stressful time & I still can’t believe that this company made it a pleasure.
Scott Evans - October 2019
Very good detailed survey. Good price and happy with how quick the report was received
Helen Moore - August 2019
I am very pleased with your report on my mothers house, and it deserves a review. Please add to your testimonial page..
Christine Wilkinson - February 2019
I was recommended to Structural Surveys Limited for a full structural survey. I spoke to Andrew Russell on the phone first, then googled him. Andrew was a very pleasant and professional person. Having arranged the survey, I had the report the following morning by email and also a bound copy in the post. I found the report most honest and very helpful and professional. The survey was in great detail with all relevant photos per reported areas. I would highly recommend Structural Surveys Limited.
Debbie Davies - January 2017
I contacted Structural Surveys about some subsidence and was immediately able to make a date for a site survey, the survey was carried out with friendly efficiency, and I had the report, which was exactly what I needed, within 24 hours. I am very happy with the service.
Hilary Young - September 2017
From start to finish, Structural Surveys provided an absolutely superb service, comfortably eclipsing everybody we engaged with during the buying process and certainly represented best value for money. Karen and Andrew were a pleasure to deal with and as a first time buyer, they were a beacon of professionalism, going beyond the call of duty to help alleviate my concerns. I would have no hesitation in recommending their service and would be more than happy to act as a point of reference should they need it.
Ben MacDonald - October 2018
The service has been excellent, Chris was extremely professional and very helpful when he visited the property, clearly articulating what would be provided, and responding clearly to any questions I had. I also appreciated the quick response to getting the drawings to me following payment.
Andrew Sylvester - March 2018
A very easy process from start to finished report, thanks to the wonderful staff. Ray who did the survey was friendly, courteous and extremely helpful. Would highly recommend this company.
Jane Byrne - June 2019
From the initial phone call to receiving the survey report, the service was absolutely spot on. Jane was incredibly helpful and Andrew clearly knows his stuff, talking to us in terms we understood about the possible causes of 'issues' in our home. The report arrived the next day and was clear and concise with photos and sensible recommendations as to our next steps. It's a 10/10 from us.
Adele Shone - August 2019
I was very impressed with the quick booking time I got, and the short time it took for me to actually receive the report through (same day). It sped up my mortgage process greatly and I will recommend this company in the future. Thanks :)
Amy Morris - August 2018