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I was more than happy with the service. The report was detailed and thorough. Really gave me peace of mind, before our purchase.
Alan Byrne - October 2018
The service has been excellent, Chris was extremely professional and very helpful when he visited the property, clearly articulating what would be provided, and responding clearly to any questions I had. I also appreciated the quick response to getting the drawings to me following payment.
Andrew Sylvester - March 2018
Thank you so much to you and your team for getting the property surveyed promptly, and for providing us with the report at such short notice. We are very grateful for the stellar service. It is such a relief that no serious defects were recorded! This report has now allowed us to take an objective view of the repairs needed.
Kunal Oojorah - September 2019
Structural Surveys Ltd responded the same day. I received their report next day by email and a written report by post. Excellent service. I would recommend them to anyone.
Paul Wilkinson - November 2016
I contacted Structural Surveys because we were in the process of purchasing a property that was very old and clearly needed work. My queries on the structural survey process were quickly answered by email and I was very impressed with the professionalism of the response. Andrew Russell conducted our survey and he was both pleasant in person, as well as very thorough with his report. I would be happy to recommend this company to friends and family and we will certainly use Andrew for surveys in the future.
Helen Wilson - December 2017
We were very happy with the service provided by the company. No time was wasted in contacting us and arranging an appointment to ascertain the cause of the cracks in the wall. The structural engineer conducted his examination of the house promptly, and we had our report by the end of that day. He was very friendly and explained to us the cause of our problems. We were both relieved to find out that the problem was not a major concern, and were reassured by his approachable manner. We have since had the broken drain replaced, and are currently awaiting plaster work to be carried out within the next couple of weeks. We would highly recommend Structural Surveys to other people.
Sue Adshead - January 2019
Excellent and very professional service. Guidance given was also excellent. Calculations and drawings received ASAP, to allow the work to be started. I would recommend this company all the time. Speedy, professional response and fair priced.
Thomas Scott - November 2018
Efficient and informative service. Report gave us peace of mind that the work being done was correct and safe.
Leanne Hackett - October 2017
From the initial phone call to receiving the survey report, the service was absolutely spot on. Jane was incredibly helpful and Andrew clearly knows his stuff, talking to us in terms we understood about the possible causes of 'issues' in our home. The report arrived the next day and was clear and concise with photos and sensible recommendations as to our next steps. It's a 10/10 from us.
Adele Shone - August 2019
I am looking to purchase a house and I contacted Structural Surveys Ltd after a Homebuyers report highlighted structural movement in the property and generally painted a very negative picture of the property. This was alarming and stressful and our mortgage provider insisted we have a Structural Survey before they could offer us a mortgage. I got in touch with Structural Surveys Ltd and spoke to Jane, who was very friendly and efficient. The survey was booked in within 3 working days and we were issued a very detailed report less than 24 hours after the survey was conducted. I am so impressed with the level of customer service and also the level of detail that has gone into the survey with such a fast turnaround. It was very easy to understand and came with a number of photographs that helped to explain each detail. I am happy with the result of the survey and I hope that our mortgage provider will have no issues regarding this property now. Thank you so much.
Harriet Wise - January 2020