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First and foremost : All exchanges with you were professional, caring and efficient ; respecting request for a tight time-slot. Smooth and easy to set up, with options to pencil in appointment awaiting confirmation. Quick turn-round time to actually get delivery of the report. Clearly stated, the necessary payment requirements. Then, the engineers visit. Obviously totally competent in his work, and also someone who makes good contact and who listens : He quickly tuned into the set up and those involved. Total courtesy and discretion as he went about his work. Good sharing of information as to what should be done to improve. Nothing urgent, but we are getting onto it. A good thing ! We wouldn’t have had the report done if the insurance hadn’t requested it as part of their requirements. No regrets as it has given us pointers for a way forward with the property. Of course I would be happy to recommend your service. Many thanks for everything.
Jeannie Wilson Draper - May 2018
Jane was extremely helpful and friendly and got a structural engineer out within days and a report a couple of days later. Highly recommend.
Cassey Buckley - December 2019
Thank you for a very concise and extremely well presented report.
Peter Corcoran - July 2017
The structural report was exactly what I was looking with insight into not just the current structure but also to potential improvement I was considering after the purchase. for in a timespan that impressed.
Daniel Simpson - March 2018
Thank you to Jane, Andrew and Frazer. I am renovating my house and came across some cracks from a extension which has been built and within 48hrs of making contact the survey had been completed and issued to me with the actions required to rectify. I was under a time limit due to new floors being installed and Jane and Andrew made themselves available late in the evening to get my property booked in for a survey. Frazer took his time and thoroughly inspected the issues raised. I would use Structural Surveys Ltd again and recommend to others, thank you.
Elliot Peachey - Aug 2020
Very helpful, great service, thanks for all your help, extension passed the inspection.
Chris Taylor - March 2018
We found your service prompt from initial contact to receiving the final report. The visit by Andrew was informative, unobtrusive and extremely useful. He was friendly, pleasant and kept us fully informed throughout the survey, providing us with his initial thoughts and the reasons for the them. The report was concise, professional, informative and provided us with precisely the information needed and putting our concerns in perspective. I would happily recommend your services to other people.
Peter O'Dowd - April 2018
I have used the services of Structural Surveys on a number of commercial schemes and always found Andrew, Chris and the office team to be very professional - providing detailed, no-nonsense reports in a timely and efficient manner. Highly recommended.
Sterling Properties - October 2019
I recently had a survey completed on the gable end of my property by Structural Surveys. I would highly recommend him to anyone who is in need of such services, he is very professional and approachable. The reports he provides are comprehensive and easily understandable.
Linda Grey - April 2018
Andrew Russell contacted me within 5 minutes of me emailing him and our survey was arranged and completed, with report issued within 6 days of first contact. The survey was thorough and detailed. We paid much less than we had thought and it was well worth the money. Andrew was professional and efficient in all emails and phone conversations. We would highly recommend his services and we intend to use him again.
Alison Matthews - October 2016