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Andrew Russell contacted me within 5 minutes of me emailing him and our survey was arranged and completed, with report issued within 6 days of first contact. The survey was thorough and detailed. We paid much less than we had thought and it was well worth the money. Andrew was professional and efficient in all emails and phone conversations. We would highly recommend his services and we intend to use him again.
Alison Matthews - October 2016
Very efficient and professional from start to finish. The report is thorough and understandable and was delivered the day after the survey.
Clare Backwell - July 2019
We were very happy with the level of service provided by Structural Surveys. Communication was prompt and we received very comprehensive information on the service we were to expect as well as a clear and transparent quote. This allowed us to make an informed decision and, after we decided to proceed, an inspection was arranged within two working days. Jane was very helpful in choosing a date and time that would be suitable for us. Chris, the structural engineer, was punctual and carried out a thorough inspection of the property. We received the calculations within three working days of the day of the inspection. We will definitely be using Structural Surveys in the future.
Fabiano Marinano - March 2019
I instructed a survey following a homebuyer's report. The process of instruction was easy, and the report produced very quickly. It was a comprehensive piece of work setting out the details of the issues with the property very clearly, highlighting the significance with a clear rationale in a manner that a layman can clearly understand. Thank you!
Ben Lowing - March 2019
I wanted to thanks you for your swift response in surveying the property and sending the report over so quickly. You have saved me from making a big mistake. I will be recommending you to other people.
Sara Wilson - March 2018
Very impressed with service from start to finish!! A survey of our house pinpointed certain problem areas and SS have reported on them and given rough estimates to put right the problems. Very helpful.
Richard Burrows - November 2017
Structural Surveys have been a pleasure to deal with - friendly, informed staff and prompt service. Our survey was quickly scheduled in and completed in a timely manner. The calculations and drawings were emailed to us quickly too, before Christmas so that my builder could review it. All good as far as I am concerned!
Paul Tubbs - January 2019
From start to finish, Structural Surveys provided an absolutely superb service, comfortably eclipsing everybody we engaged with during the buying process and certainly represented best value for money. Karen and Andrew were a pleasure to deal with and as a first time buyer, they were a beacon of professionalism, going beyond the call of duty to help alleviate my concerns. I would have no hesitation in recommending their service and would be more than happy to act as a point of reference should they need it.
Ben MacDonald - October 2018
The service was excellent surveyor took the time to explain the problem and how to correct it.
Stanley Sally - December 2017
Customer service was excellent information given was very informative. The survey itself was efficient and professional. A friendly but professional attitude to the whole job. Thank you.
Catherine Hough - October 2017