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I thought the service excellent. Initial contact response the same evening, early appointment for survey within a few days, reasonable price and immediate very clear understandable verbal interpretation of findings followed by comprehensive written report with valuable additional references to appropriate building regulations the following day. Our later follow up query also received a very prompt helpful response. Highly recommended.
Janet Conway - April 2018
Thank you so much, I have to say I think the report is very professional and the service you have provided has been excellent. I wouldn't hesitate to use your company again in the future. I think Karen is an asset to the company and is extremely efficient.
Jim Hill - October 2018
Being asked to get a specific defect structural survey for a buyer and their lender after a surveyor highlighted a possible structural defect in his Homebuyers report, has come to be one of the most stressful experiences of my life. However, I am so relieved that I consulted Andrew Russell. He was prompt, professional and discussed the cause and how to fix it in a way that I could understand. The online report was available the same day and a hard copy was received in the post the following day. I would highly recommend. Thank you Structural Surveys.
Becky Carson - November 2016
I have just had an independent survey performed on my Victorian terrace due to concerns regarding recent house movement. My experience with the company has been extremely positive, all be it a not so pleasant survey read due to my suspicions being confirmed! From initial phone call to receiving the survey was all within a week. Staff were helpful, courteous and professional. All communication, calls, emails and face to face have been spot on and the surveyor was knowledgable, professional and thorough in his inspection and throughout the report. I would not hesitate to recommend Structural Surveys.
Emma Parker - August 2019
First and foremost : All exchanges with you were professional, caring and efficient ; respecting request for a tight time-slot. Smooth and easy to set up, with options to pencil in appointment awaiting confirmation. Quick turn-round time to actually get delivery of the report. Clearly stated, the necessary payment requirements. Then, the engineers visit. Obviously totally competent in his work, and also someone who makes good contact and who listens : He quickly tuned into the set up and those involved. Total courtesy and discretion as he went about his work. Good sharing of information as to what should be done to improve. Nothing urgent, but we are getting onto it. A good thing ! We wouldn’t have had the report done if the insurance hadn’t requested it as part of their requirements. No regrets as it has given us pointers for a way forward with the property. Of course I would be happy to recommend your service. Many thanks for everything.
Jeannie Wilson Draper - May 2018
Ray was lovely and very thorough. He explained issues well. He has put my mind at ease regarding costs involved. Thank you for all your assistance and for how quick you carried out the survey and prepared the report. Will definitely use your services again.
Angie Contoret - January 2019
Very helpful, great service, thanks for all your help, extension passed the inspection.
Chris Taylor - March 2018
Highly recommend this company, professional, reliable and efficient survey. Report delivered as quoted on the following day. Thank you.
Suzzane Wiles - February 2019
Thank you very much to the team at structural surveys for a reliable and supportive service plus the flexibility to accommodate subsequent requests as the application proceeded through Building Regs.
Helen Spiby-Vann - January 2019
We have been most impressed with the service you provided when a structural survey was carried out on our future home. We would highly commended you to anyone.
Suzanne Parry - April 2019